Karen G

the world as I see it

Tips on Being Courteous

In my earlier article, I shared on the importance of being courteous. You may be wondering, "Where do I start?", "How do I be courteous?". It is not really difficult but, yet, many may find it a challenge. But if you are reading this, chances are you are here to learn...

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Importance of a Simple Courtesy

Why being courteous is important for any industry? It's said that the world is cruel. Indeed, to a certain extent, it can be cruel. But why can't why show a little kindness. Or in the words of Michael Buble, "try a little tenderness". Based on Merriam-Webster's online...

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6 Ways To Build Employee Loyalty

As you strive to build loyal customers, it is equally important to build loyal employees. Loyal employees are the core of a successful company. They resolve conflicts, share expertise, boost morale, suggest improvements, and consider resources, assist co-workers and,...

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6 Ways To Build Customer Loyalty

When I was in the hospitality industry, it was a joy to see returning customers. Customers return because they know the service they will be getting; the best. For the organization, returning customers means returning business and a possibility at word of mouth to...

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Mystery Diners

Recently, I was watching a series called "Mystery Diners" on the Food Network channel while visiting a friend. I must say that Mystery Diners caught my attention and got me glued to the TV. What is this series all about? Mystery Diners is a series whereby Charles...

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How To Survive In A New City

When a new job means moving to a new city, where do you begin? How does one adjust to a totally new environment? Here are some tips: Grab a map of the city. From the map you will roughly know where you are. Then, check out what is on the north, south, east and west...

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Hospital People – The Proof Of Living

  I was referred to the ENT Specialist at Miri General Hospital today. About half-an-hour in the specialist clinic was an interesting experience. It was not a long torturous wait as my condition was not an emergency, even so I would have been treated immediately...

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Hello World!

Hello world! Hello to my readers too! This is my blog to share anything and everything as the world as I see it! Feel free to follow and share my blog.

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Empowering Quotes!

You are serving a customer, not a life sentence. Learn how to enjoy your work.

~ Laurie McIntosh

Your most unhappy customers are your greatest source of learning.

~ Bill Gates

Kind words can be short and easy to speak, but their echos are truly endless.

~ Mother Teresa